Congratulations to Xuzhou Nanpu Electromechanical for winning the four-star after-sales service certification
Congratulations to Xuzhou Nanpu Electromechanical Technology Co., Ltd. for its after-sales service certification issued by Beijing Hyde International Certification Co., Ltd., and it has won the honorary title of "four-star service certification"!
It is well known that providing consumers with economical, practical and reliable products is a prerequisite for the survival and development of all enterprises. Although the production technology of the company is becoming more and more mature, and the management level is getting more and more advanced, even the company cannot guarantee that quality problems will never occur and cause customer complaints, and it is impossible to avoid non-production links such as logistics and transportation. Some influences on product quality caused by normal operation. Therefore, for all companies, how to continuously improve after-sales service management capabilities and service levels while ensuring product quality is an important measure to maintain customer satisfaction and loyalty.
According to statistics from the China Consumers Association, the quality of after-sales service has an impact on sales and corporate morale. Once the service problem is not resolved, it is directly related to the company's brand (reputation, credit) and benefits. According to research, more customers who visit again bring more profits to the company than those who visit for the first time, and the cost of finding a new customer is 7 times that of maintaining an old customer. And the service is an important method and way to establish a brand. In today's homogenization of products, product price and quality competition is "competition", and service competition is "secondary competition". In our management practice, we fully realize that stable product quality and good after-sales service are the quality signs of products and enterprises, and an important way to establish corporate brands and spread corporate images, and should also become the core competitiveness of enterprises! Service culture is an important part of corporate culture and the soul of corporate brand core values. Good after-sales service is not a simple maintenance of equipment, door-to-door service, and product knowledge, but an effective way to spread corporate culture and promote innovative ideas to customers.
Service is endless, and service creates new value. I believe the acquisition of service certification is just the beginning. We in Nanpu people must maintain the advantages of service, constantly improve the service system, implement various service commitments, and fulfill the corporate social responsibility with service, so that consumers can be assured and satisfied, set a long-term model in various industries across the country, and continue to promote corporate development To grow, to make new contributions to the development of my country's service industry and economic construction.
Our after-sales service concept is: fast, professional, meticulous and thoughtful. We always apply this concept to our after-sales service work. Regardless of the scorching sun or the violent storm, as long as the customer needs, no matter where you are, Nanpu is always by your side.
Do a good job in after-sales service,We are serious!
contact us
Address: Nanpu Electromechanical, Xifeng Industrial Park, Feng County, Xuzhou City, Jiangsu Province
Phone: 0516-81110111
Fax:0516-81110222
Email: chinananpu@gmail.com
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Address:Huazhang Road East, Weiyi Road North, Fengxian County, Xuzhou, Jiangsu Province
phone：+86-0516-81110111
Fax: +86-0516-81110222
Post code: 221600
http://www.zzydj.cn
+86-400-6116-889
+86-181-5188-8777
+86-181-5188-8666
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